The paper aims to explore how hotels approach to sustainability, recognizing strategies and practices based on the environmental protection and waste reduction. The study identifies virtuous paths that can constitute possible models of sustainable business management. We investigate the approach to sustainability of a large company operating in several European countries with a network of more than 250 hotels. We carried out a case study based on questionnaire and reports analysis. We reconstruct the model of sustainability, which takes into account reducing environmental impacts, increasing economic profit based on cost reduction, and improving the social well-being of stakeholders. Findings allow us understanding how a hotel group deals with the environmental, social and economic matters or, more in general, with the eco-efficiency issues. Results contribute to enhancing our knowledge about the sustainability models in the hospitality firms. The practical implications relate to the way hospitality companies implement sustainable business models highlighting some key issue that characterize the transition to sustainability.

Exploring the Sustainability Model of the Hospitality Firm: The Experience of a Hotel Group in Europe

Cardillo Eleonora
;
2022-01-01

Abstract

The paper aims to explore how hotels approach to sustainability, recognizing strategies and practices based on the environmental protection and waste reduction. The study identifies virtuous paths that can constitute possible models of sustainable business management. We investigate the approach to sustainability of a large company operating in several European countries with a network of more than 250 hotels. We carried out a case study based on questionnaire and reports analysis. We reconstruct the model of sustainability, which takes into account reducing environmental impacts, increasing economic profit based on cost reduction, and improving the social well-being of stakeholders. Findings allow us understanding how a hotel group deals with the environmental, social and economic matters or, more in general, with the eco-efficiency issues. Results contribute to enhancing our knowledge about the sustainability models in the hospitality firms. The practical implications relate to the way hospitality companies implement sustainable business models highlighting some key issue that characterize the transition to sustainability.
2022
978-605-71739-0-4
Sustainability, Transition Models, Hospitality Firm, Case Study
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/20.500.11769/550050
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