The management of small public real estate properties: the portfolio of the University of Catania

The topic of property management has been widely studied, but Italian Central and Local Public Administrations are not yet able to guarantee the quality of the property management. Unlike large portfolios of real estate that can benefit from economies of scale, the management of small heterogeneous portfolios is more onerous. The present study defines procedures aimed at ensuring the quality of the maintenance facilities of small real estate portfolios. This research paper considers the guide-lines for a comprehensive management system for the real estate at the University of Catania, including both the maintenance of the buildings’ physical components, and the management of the required facilities. Starting from the needs of the users, the control of technical and managerial problems is oriented towards limiting risks that can impair the quality of the real estate in the use.