In Italy, public state libraries are multi-product organizations preserving ancient books of great historical relevance for future generations, and providing divisible services to the public. Hence, they may undertake different activities for conservation and use, which together constitute a network. This paper shows the importance of considering multi-process interactions in evaluating the overall performance of public state libraries and focuses on library operations and their sub-processes. It uses a network two-stage Data Envelopment Analysis (DEA) approach to examine the relationship between the libraries' basic inputs, intermediate outputs and final outputs. The main result is that Italian public state libraries generally perform better in the first stage of conservation, but score poorly in the second stage of use. Some policy advice to improve the decision-making process follow
Are public state libraries efficient? An empirical assessment using network Data Envelopment Analysis
GUCCIO C.;MIGNOSA A.
;RIZZO I.
2018-01-01
Abstract
In Italy, public state libraries are multi-product organizations preserving ancient books of great historical relevance for future generations, and providing divisible services to the public. Hence, they may undertake different activities for conservation and use, which together constitute a network. This paper shows the importance of considering multi-process interactions in evaluating the overall performance of public state libraries and focuses on library operations and their sub-processes. It uses a network two-stage Data Envelopment Analysis (DEA) approach to examine the relationship between the libraries' basic inputs, intermediate outputs and final outputs. The main result is that Italian public state libraries generally perform better in the first stage of conservation, but score poorly in the second stage of use. Some policy advice to improve the decision-making process followFile | Dimensione | Formato | |
---|---|---|---|
State libraries.pdf
solo gestori archivio
Tipologia:
Versione Editoriale (PDF)
Licenza:
Creative commons
Dimensione
720.58 kB
Formato
Adobe PDF
|
720.58 kB | Adobe PDF | Visualizza/Apri |
I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.