THE QUALITY IN THE PROCESS OF SELF-BUILDING. ANALYSIS OF THE MOST EFFECTIVE INFORMATION SYSTEMS FOR THE SELF-BUILDERS

For some years now our research group deals with self-building, which is a subject that is particularly topical today. Its benefits are now known to everybody: the economy of expenditure, the response to the specific needs of users but also ethical reasons concerning ecology, respect for nature and the attention to the recycling and reuse of materials. Working in this field we have been able to establish what the most common limits of the process are: the inadequacy of the legislation (especially in Italy) of the rules and regulations; the unpreparedness of the productive sector; the guarantee of acceptable levels of quality of what is built (training for auto-builders, process control, and security). Just this last point is dealt with in this study. It aims to identify what the most effective information systems are for the self-builders in order to assure the quality of the product (the building) and the process. The current means of spreading turned to self-builder often give only general information. This work aims to offer an analysis and evaluation of the effectiveness of different forms of communication in this sector (training courses, videos, textual printouts, graphic printouts, etc..) through which an easy, immediate and complete understanding of the setting of the project and the way in which it must be realized (use of materials, application techniques, phases of the work) can be guaranteed.