Exploring the feasibility of Mobility as a Service (MaaS) for integrated passenger and freight transport through a Delphi survey

This paper presents the first results of a Delphi survey aimed at eliciting experts' opinions on possible scenarios of integration between passenger and freight transport enabled by a Mobility as a Service (MaaS) platform. Combining freight shipments with passenger trips is a promising addition to the MaaS business model that could help to reduce the number of freight vehicles and contribute to a more efficient use of passenger transport services and modes. The research objective of this paper is therefore to explore the feasibility of an extended version of MaaS including freight, called “MaaS for Passenger and Freight” (MaaS4PaF). Passenger and freight transport experts were asked to express their opinions with respect to the potential market penetration, business ecosystem, and implementation of this concept. Results allow to elaborate on opportunities and barriers, especially related to uncertain business models and the multitude of actors involved, and propose a research agenda to further investigate the feasibility and potential of MaaS for passenger and freight transport integration.